Privacy Policy
Last updated: 25 September 2026
Identity and Role of the Data Controller
mediavibelo acts as the data controller for personal data processed through this website. We determine the purposes and means of processing personal data collected from visitors interested in Course Health offerings. Our registered address is 11 Lorong 3 Toa Payoh, Jackson Square Block A, #02-01, Singapore 319579 and we can be contacted at [email protected] or +65 6297 8123 for privacy matters.
Scope of the Notice and the People It Covers
This privacy policy applies to all individuals who access or use our website, including prospective and current customers, blog readers, and anyone submitting information via the contact form. It covers data processing activities carried out in Singapore and extends to users located outside Singapore when they interact with our services.
Categories of Personal Data and Sources
We collect personal data directly from you through forms, account registrations, and communications. Categories include contact details such as name and email address, course enrollment information, health-related preferences for Course Health programs, device identifiers, and browsing behavior. We may also obtain data from third-party analytics providers and public sources where permitted.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process personal data to deliver Course Health services under contractual necessity, to respond to inquiries with your consent, to improve website functionality under legitimate interests, to comply with legal obligations such as tax reporting, and to send marketing communications where consent has been obtained. Each purpose is assessed against the PDPA requirements to ensure appropriate legal grounds apply.
Whether Providing Data Is Required and Consequences
Providing certain personal data is necessary to access Course Health courses or use the contact form. If you choose not to supply required information, we may be unable to process your enrollment, respond to queries, or deliver personalized recommendations. Optional data fields allow you to limit disclosure while still using basic site features.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and support marketing efforts. Details on specific cookie categories, durations, and management options are provided in our separate Cookie Policy, which is accessible from the site footer and cookie banner.
Processors, Service-Provider Categories, Recipients, and Disclosures Required by Law
Personal data may be shared with service providers such as hosting companies, payment processors, email delivery platforms, and analytics firms acting as data processors under contract. We may also disclose data to regulatory authorities or law enforcement when required by Singapore law or court order.
International Transfers and Safeguards
Some processors are located outside Singapore. When personal data is transferred abroad, we rely on contractual clauses ensuring equivalent protection levels or other PDPA-permitted mechanisms. You may request further details about specific safeguards by contacting us at [email protected].
Specific Retention Periods or Criteria
We retain personal data only as long as necessary for the stated purposes. Enrollment records are kept for seven years to meet accounting and legal requirements. Marketing consent records are retained until withdrawal. Log data is typically deleted after twenty-four months unless needed for security investigations.
Security and Data-Minimisation Practices
We implement reasonable technical and organizational measures including encryption, access controls, and regular security reviews to protect personal data. Data collection is limited to what is relevant for Course Health services, and unnecessary information is not retained.
All Applicable Data-Subject Rights and Exercise Methods
Under the PDPA you have rights to access, correct, and withdraw consent regarding your personal data. To exercise these rights, submit a written request via the contact form on our Contacts page or email [email protected]. We will respond within the timelines prescribed by law.
Right to Withdraw Consent and Object to Direct Marketing or Profiling
You may withdraw consent for marketing at any time by using the unsubscribe link in emails or contacting us directly. Where profiling occurs for service improvement, you can object by reaching out to [email protected]. Withdrawal does not affect processing carried out before the withdrawal.
Right to Complain to the Competent Supervisory Authority
If you believe your personal data has been mishandled, you have the right to lodge a complaint with the Personal Data Protection Commission of Singapore. Contact details and procedures are available on the PDPC website.
Children or Age Restrictions
Our Course Health services are intended for individuals aged eighteen and above. We do not knowingly collect personal data from minors under eighteen without verified parental consent. If we become aware of such collection, the data will be deleted promptly.
Automated Decision-Making and Profiling
We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for course recommendation purposes, but human oversight is always applied and you may request manual review.
Policy Changes and Effective Date
We may update this policy periodically to reflect changes in law or business practices. The last updated date appears at the top of this page. Continued use of the website after updates constitutes acceptance of the revised terms.